Air India Ancillary E-Gift Card

Description

Air India Ancillary E-Gift Card

A convenient digital gifting option for personal gifting, employee rewards, client appreciation and corporate occasions.

Important: Denominations, validity, redemption and brand-specific terms are subject to the selected gift card/voucher and the issuing brand’s terms.

How to Redeem

How can I use the Air India Ancillary Gift Card? To use the Air India Ancillary Gift Card:

1. Select the flights you are interested in on the Air India website or Air India mobile app. Select the desired Ancillary product out of Seat, Baggage, Zip Ahead, and/or Sports Equipment. (Please note that the booking denomination must be in INR and from Point of Sale India. This gift card can only be redeemed in INR and from Point of Sale India.)
2. Enter the Ancillary Gift Card number and pin that you will receive in your email after completing the purchase of a Gift Card.
3. The Ancillary gift card value would be applied on the amount of the ancillary product only. The remaining flight booking amount can be paid using any credit card accepted by Air India.
4. If your Ancillary Gift Card amount is lower than the booking amount, you can make up the difference by paying the additional amount using any credit card accepted by Air India.

How do I Use Air India Wallet to redeem Air India Ancillary Gift Card?

1. Activate your Air India Wallet by Logging-in here – https://giftcards.airindia.com/en-in/wallet/login
2. You will receive Air India Wallet activation email with your Wallet ID and PIN. Request to save the same. You can also check your Wallet ID under “Profile” on the Wallet dashboard.
3. Log-in to you wallet now using your email and add your ancillary gift card in the wallet by clicking on “Add card” and entering “Card Number” and “PIN”. The gift card would be added in the wallet balance.
4. While booking your ticket for flights, add the ancillary that you want to purchase (Seat, Baggage, ZIP Ahead, Sports Equipment), and at the payment page, click on “Use Air India Wallet/Gift Cards/Vouchers”
5. Under the drop-down, select “Air India Wallet”. Enter your Wallet ID and PIN (as you received in your Wallet activation email).
6. Your valid wallet balance would be displayed. Enter the Amount to be used by entering the value in “Amount” tab or choose the Amount by moving the slider. Then click on “Apply”. The Wallet balance from Ancillary gift card would be applied on the ancillary part of the booking amount, and complete the check-out process by paying the rest of the amount by Credit Card.

Terms & Conditions

1. 1. General • Air India is the issuer and redeemer of the Ancillary Gift Card. • Gift Cards can only be purchased through the Air India platform. • Purchase and redemption are allowed only in Indian Rupees (INR). • Valid only for bookings from Point of Sale (India). • Redeemable only on www.airindia.com.
   2. Validity • Valid until the expiry date mentioned on the Gift Card. • Validity cannot be extended. • Unused or expired balance will not be refunded or compensated.
   3. Usage • Can be used only for: o Seats o Baggage o Zip Ahead o Sports Equipment • Cannot be used for: o Travel Insurance o Flight Upgrades o Third-party products/services
   4. Purchase • Available denominations: ₹500 – ₹5,000. • Fully transferable. • Resale is not allowed. • Fraudulent resale may lead to cancellation without compensation.
   5. Redemption • Redeemable only online. • Cannot be redeemed through: o Call Centre o Customer Service Centre o Airport Ticket Counter • Cannot be used for group bookings. • Intended only for individual customers. • Travel agents using Gift Cards may have bookings cancelled without refund.
   6. Delivery • Delivered within 24 hours. • If delayed, contact Air India Call Centre. • Air India is not responsible for fare changes during the delay.
   7. Payment • Can be combined with Air India offers (except payment method-specific offers). • Can be used along with Credit Card only for balance payment. • No other payment mode is accepted with Gift Card redemption.
   8. Partial & Multiple Usage • Can be used multiple times until balance becomes zero. • Remaining balance stays valid until expiry. • No refund for unused balance. • Multiple Gift Cards can be combined by adding them to the Air India Wallet.
   9. Refund & Cancellation • Gift Cards cannot be: o Refunded o Cancelled o Exchanged for cash • Failed transactions are reversed within 24 hours. • Refunds after booking cancellation are credited back to the same Gift Card. • No refund if the Gift Card has expired before refund processing. • Customers must retain the Gift Card number & PIN for future refunds.
   10. Security & Liability • Users are responsible for keeping Gift Card details confidential. • Air India may suspend or cancel Gift Cards in cases of: o Fraud o Duplicate Cards o Misuse o Terms violation • Non-functional Gift Cards will only be replaced with another Gift Card of the remaining balance.